Technical Support
Resources and assistance to help you select, deploy, and maintain enterprise storage solutions.
Compatibility Check Tool
Documents & Resources
Frequently Asked Questions
Product
Order & Shipping
Technical Support
Warranty
Warranty Coverage
Enterprise DRAM
Limited Lifetime
Coverage for defects in materials and workmanship under normal use
Enterprise SSD
5 Years
Coverage based on rated DWPD within the warranty period
Industrial Products
3 Years
Extended coverage for wide-temperature and embedded applications
RMA Process
- 1. Contact our support team to describe the issue
- 2. Receive RMA number and shipping instructions
- 3. Ship the product to our designated service center
- 4. Replacement or repair completed within 5-10 business days
Need More Help?
Our technical support team is ready to assist you.